Veteran Wellbeing Voucher Program

Frequently Asked Questions

To be eligible to apply to the Program, a person must:

• Be a veteran (a veteran is a person who is a former member of the Australian Defence Force (ADF), including a reservist, with at least one day of continuous full-time service);
• Have a card issued by the Commonwealth Department of Veterans’ Affair (DVA) (either gold, white or general) or a card/number issued by the Commonwealth Department of Defence (DoD);
• Be living in Tasmania; and
• Be participating in an eligible gym or sporting club that requires the payment of an annual fee or charge to participate.

Vouchers may be redeemed for up to $100.

Applicants are responsible for covering any cost above $100.

Yes. Vouchers are single use only. Any balance is not redeemable for cash nor available to be used towards the membership of another registered organisation. Also vouchers cannot be used for fees that have already been paid.

No, vouchers can only be used to subsidise the cost of membership. The applicant is responsible for covering any other costs associated with their participation in the activity.

You can search on the Activity Provider Portal on the Veteran Activity Providers page.

You may visit your local library and use a computer to submit an online application. Alternatively, you may contact the Veteran Wellbeing Voucher Program for assistance with applications at veterans@dpac.tas.gov.au or telephone on 1800 009 501.

A voucher must be used in the financial year it was issued. 2022 vouchers may be used up to 30 June 2023.

You can apply for one voucher each financial year. 2022 vouchers may be used up to 30 June 2023.  Thereafter vouchers expire on 30 June each year.

Gyms and clubs can register online and membership is free. More information is available at www.veterans.tas.gov.au.

• Sporting Clubs and gyms are eligible to be approved providers.
• Eligible sporting clubs:
  • are providers of a sport recognised by Sport Australia
  • are affiliated to the relevant state or national sporting organisation
  • charge a membership fee for a minimum six-week sporting activity
• Eligible gyms:
  • Must have an ABN
  • Have at least one staff member with a Certificate 3 or 4 in Fitness
  • Have Public Liability insurance

The Program is free to join and there are no other fees.

There are about 10 500 veterans living in Tasmania, many of whom would benefit from joining a gym or sporting organisation for their individual health and social contacts. This is an opportunity to support the veteran community and to grow your membership as we will be actively promoting the Veteran Activity Providers to veterans’ organisations and the community.

You can apply online at Veteran Activity Provider. You will need to provide copies of your insurance Certificate of Currency, a list of staff who have a Certificate 3 or 4 in Fitness, and your ABN.

Sporting clubs will need to provide evidence of incorporation, be a provider of a sport recognised by Sport Australia and be affiliated to the relevant state or national sporting organisation.

A veteran must present the voucher code when they are paying their registration or membership fees. The code will be like this 23V-UVA-WH7A-I98. Vouchers must be used when paying fees or registration costs. The veteran is responsible for paying any shortfall.

Vouchers can only be used to subsidise the cost of membership. A voucher cannot be used for equipment, uniforms, boots etc.

Vouchers must be used for registration at a club by 30 June 2023 and thereafter by 30 June of each year of the four year program.

Veteran Activity Providers will be able to redeem vouchers through their online account and will be reimbursed in approximately 10 working days.

There are about 10 500 veterans living in Tasmania, many of whom would benefit from joining a gym or sporting organisation for their individual health and social contacts. This is an opportunity to support the veteran community and to grow your membership as we will be actively promoting the Veteran Activity Providers to veterans’ organisations and the community.

If you would like to join, you can apply online at Veteran Activity Providers.

Gyms will need to provide copies of their insurance Certificate of Currency, a list of staff who have Certificate 3 or 4 in Fitness, and ABN.

Sporting clubs will need to provide evidence of incorporation, be a provider of a sport recognised by Sport Australia and be affiliated to the relevant state or national sporting organisation.

Vouchers must be presented to an approved veteran activity provider within the financial year in which it was issued. Veteran Activity Providers must redeem vouchers at least 14 business days before the end of the financial year in which a voucher was issued.